Summary of burnout webinar

Burnout has recently been classified fully by World Health Organisation (W.H.O.).

It is a condition which comes from stresses in the workplace, and so a change in the person’s relationship with their job is one thing on the list to fix when someone experiences burnout.

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Webinar Timings: To skip to relevant section.

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03:49:- Actually starts at 3min 49sec, there is no content before that.

10.05:- W.H.O. diagnostic criteria for burnout:

1) Feelings of energy depletion or exhaustion

2) Increased mental distance from one’s job or feeling negative towards one’s career.

3) Reduced professional efficacy.

75% of employees experience burnout at some point.

50% of staff turnover: Nearly half of HR managers surveyed estimated burnout caused 50% of their staff turnover.

Employers should take note: Millenials and Gen-Z are more likely to suffer from burnout.

20:44: Performance-pressure curve. Employees are bored if there is not enough pressure. People require enough pressure to produce optimal performance. However, if the employee experiences too much pressure, their performance drops off a cliff.

Burnout severity is classified using a scale: Maslach burnout scale.

Heart disease is prevalent in people who score high on the Maslach scale.

25:30 6 causes of burnout:

Lack of control, Unclear job expectations, Dysfunctional workplace dynamics, Extremes of activity, Lack of social support, Work-life imbalance.

32:37 Curran & Hill measured a 33% increase in perfectionism since 1989

Christina Maslach created the Maslach Burnout Inventory

How to avoid burnout:

• Burnout shouldn’t be ignored – it won’t go away of its own accord.

• Soldiering on will cause burnout to become chronic.

• Build up resilience

• Seek support from your manager

• Confide in someone.

• Improve work-life balance
• Taking breaks boosts wellbeing and also productivity.
• Short breaks, e.g., every 90 minutes: proved in research in 2012.

• Altradian rhythms work in 90 minute cycles.

• Take annual leave

• Outside interests which excite you and bring focus outside work (without over-committing).

• Make sure you are comfortable with your organisation’s values.

• Self-care

• Meditation

If your problems persist – speak to a professional counsellor or your EAP (Employee Assistance Programme).

People can try to work harder when they feel the signs of burnout (e.g., lower productivity), and this can be a vicious cycle which makes the burnout worse.

33 mins: There are two pages of further suggested solutions at the end of the webinar. [ Geoff: TBD ]